We provide end-to-end lifecycle visibility into your hardware and software assets—from procurement and deployment to retirement. Our framework centralizes ownership, location, usage, financial, and warranty data to:
We also support integration with procurement and financial systems, leveraging automation forasset discovery, barcoding/RFID input, and refresh planning.
With a focus onservice-driven configuration management, we design and implement scalable CMDBs that reflect accurate relationships between IT components and services. Our services include:
We don’t overload the CMDB—we ensure it supports critical decision-making, not just record-keeping.
Asset & configuration data are at the heart of IT service excellence. That’s why our services are deeply integrated with broader ITSM capabilities, including:
We specialize in ServiceNow deployment and managed services, giving organizations a best-in-class platform to drive ITOM maturity and digital transformation.
Real-time discovery and inventory automation
Policy-driven CMDB data modeling and CI governance
Hardware & software asset lifecycle optimization
Multi-environment support (on-prem, cloud, hybrid)
CMDB-ITSM-ITAM toolchain integration
Secure and scalable data quality management
Support for SaaS, IaaS, containerized, and edge assets
Visual service maps for change impact and troubleshooting
Let’s connect and build your next-generation Asset & Configuration Management capability. Modern support is no longer just reactive—it’s proactive, intelligent, and outcome-focused. Partner with AIM to build an L1/L2 support operation that reduces costs, accelerates resolution, and delights users across the board.